Return & Refund Policy

We want you to be fully satisfied with your purchase from Zavado. If you're not happy, we’re here to help 💫.

Returns 🔄

You have 14 calendar days from the date of delivery to request a return.
To be eligible for a return:
✔️ Your item must be unused
✔️ In its original packaging
✔️ In the same condition that you received it

Non-returnable items 🚫

The following items cannot be returned:

  • Gift cards 🎁

  • Downloadable software products 💻

  • Items marked as final sale 🏷️

Refunds 💳

Once we receive and inspect your return, we will notify you by email.
If approved, your refund will be processed to your original payment method within 5–10 business days.

Return Shipping ✉️

Customers are responsible for return shipping costs, unless the product was defective or incorrect.

How to Initiate a Return 📬

Simply contact us at info@zavado.com, and we’ll guide you through the process.